RMA/DOA

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Service&Support

RMA/DOA

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Item *Model# *S/N# *Problem Description Invoice# Warranty DOA

Note : ‘*’ Mandatory input.

IMPORTANT RMA PROCEDURES

1. Please complete the RMA form with detailed descriptions of the problem for defective part.

2. Summit this completed RMA form with original purchase invoice number and product serial numbers.

3. All RETURNING product serial numbers must match with the original invoice.

4. The Service Dept. will e-mail back to you with RMA/DOA request confirmation within 24 hrs or provide a reason for RMA denial.

5. After you receive a RMA number with confirmation, then you may return your defective products to the specified address, including a copy of RMA request you applied.